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Search is broken
What is going on with the item search? It been down 2 days now
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Discussions in this board are limited to the original poster and Community Mentors
What is going on with the item search? It been down 2 days now
eburtonlab
Mentor2 years ago@stevewithana
Lots of folks searching for sports cards seem to be having an issue, particularly using the 6.168.0.2 version of the eBay app.
Possibly this is an iOS issue only? The Android 6.168.0.1 version of the app seems to be producing reasonable search results for me, and searching using a mobile browser works as well.
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Search-Not-Working-on-Mobile-Correctly/m-...
stevewithana
OP2 years agoI've been using the mobile browser with Android exclusively. It is still down for me. Tried the web browser. It was a little better but would only have one page. Ebay suggested I use quotations. It somewhat works. Just not as expansive as the normal search.
eburtonlab
Mentor2 years agoEbay suggested I use quotations.
Use quotes around a search keyword, use additional keywords or exclusions, avoid "Best Match" sort order, narrow your search to a particular category, use category-specific search filters.
Try using a desktop browser or a mobile browser in desktop mode. Try saving a search using a desktop browser and see if the search works the same when the saved search is opened in the app or a mobile browser.