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SCAMS and customer servicing
Why can't we contact eBay? SCAMS are here and the process takes too long. additionally all of the support options aren't even available on their website even when following their prompts. It just says it's not available. Is eBay part of the problem or the solution? What resolution center?
2 comments
eburtonlab
Mentor2 years agoYou may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
kensgiftshop
·2 years agoDid you call that seller and make a payment off of Ebay?