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Scamming continues
I posted a couple times about the fake tracking number scams that eBay allows to occur. I was a victim, and eBay continues to deny it. I have sent proof from USPS that I included in a Notice of Dispute, which eBay requires before arbitration. I will see how it goes. In the meantime here’s a screenshot of the latest scam they have allowed up that I suspect the thief uses the same modus operandi.
3 comments
eburtonlab
Mentor1 year ago@nileriver479
Your seller appears to be using a new account registered in China this month and selling multiple quantities of a new item for one fifth of the market price.
If tracking shows delivery, but nothing arrives, contact the shipping service to determine if the tracking corresponds to a delivery to your address.
If you can obtain hard copy documentation that the tracking does not correspond to a delivery to your address, contact eBay via social media and explain that you have a case of "false tracking" and you should be given the opportunity to provide your documentation to eBay via direct message. This is different than the usual "item not received" case which is handled automatically and which allows the seller to win by providing tracking that shows delivery.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
You can avoid many issues entirely by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.
nileriver479
OP1 year agoThanks for the response. I was given the same advice earlier. Unfortunately, I don’t use those social media. Why is this the only way for eBay to do right? I can only contact them via their platform. Is there another way to get them to pay attention?
eburtonlab
Mentor1 year agoIt is worth registering a new social media account to contact eBay. You do not have to use the account for anything else.