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Scammers.Bad Sellers
Hello All
I have been doing Ebay for 12 years now and lately have hit whith a few scammers or bad sellers and had to open dispute cases in which Ebay so kindly refunded me,now I may have to open another case because seller
does not respond to any emails concerning item I purchased AUG 6 2025,seller did not have a tracking number so seller can say item shipped when item was not.I'm thinking if I open anlother case Ebay will think I'm
the scammer looking for refunds.
3 comments
eburtonlab
Mentor11 months agoI do not know if there is a set number of cases you need to open in a particular time frame or a percentage of total transactions before eBay detects a problem, but some users have had their future money back guarantee protection suspended for opening too many cases too quickly. eBay does not advertise any exact limits to discourage users from skirting them.
My guess is that if you have only a handful of such cases over thousands of items purchased, you are probably OK. When the numbers approach one out of ten purchases or if you keep falling for the same sorts of scams, then I suspect eBay may decide to act.
If you are concerned that you may have been opening too many cases lately, you may want to consider changing how you choose which sellers you purchase from.
In general, you can avoid a lot of headaches by choosing to purchase only from established sellers that have recent and past positive feedback as a seller for selling items in the same category that you intend to buy. If someone is selling a dozen apple watches, but has no feedback, or only has feedback as a buyer, or only has feedback for selling dress patterns or fishing lures (actual examples I have seen), perhaps wait until they have a track record of positive feedback for selling electronics before you buy from them.
You might miss out on a good deal from a new seller once in a while, and nothing can guarantee that you won't still run into an issue anyway, but you can avoid a lot of potential problems by choosing to do business with established sellers. Anyone can put together a listing that looks nice -- it is not hard at all to simply copy an existing listing -- but it is much harder to create a history of consistent sales and positive feedback.
For more experienced sellers, you can learn a lot about the sort of seller you are dealing with by checking the seller's feedback page to see where the seller is registered and to notice if the seller has any negative feedback. If you see negatives indicated in the table of recent feedback, you can choose to exclusively see each type of comment by clicking on the numbers shown in the table. Reading negative or neutral comments can often tell you if a seller has a pattern of problems with items not matching the descriptions, canceled orders, late deliveries or item location misrepresentation.
If a seller has a pattern of too many serious negatives -- or just not enough positive history -- it is often better to find another seller with a better track record to do business with.
smm1065
OP11 months agoThanks for the reply.
eburtonlab
Mentor11 months agoYou are welcome -- good luck!