Locked
Discussions in this board are limited to the original poster and Community Mentors
scammers on ebay
anyone recently been scammed by **** on ebay ? I was for $136 for a rove camera that i never received!! Not only that the address was wrong and the weight of the package sent was only 2 oz, you tell me that they sent a camera that only weighs 2 oz who do they think they are trying to fool. Ebay step up and deal with the issue please!!!
1 comment
eburtonlab
Mentor1 year ago@matthew3900
If tracking shows delivery but nothing arrives:
If the buyer can obtain some hard copy documentation (email is not good enough) that says that the package was not delivered to the buyer's address or something that shows the weight or size of the package cannot possibly correspond to the ordered item, or the shipping date precedes the order, then the buyer may be able to contact eBay via social media direct message, provide that documentation to eBay and get help with "false tracking".
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
With "false tracking" if you go through a standard automated "item not received" case, on the other hand, you will lose the case because the seller can provide tracking that appears to show delivery. If you then appeal, you may have some additional options at that point. It appears that eBay has added a new appeal option regarding "delivery to another address", but I do not know how effective that is compared to contacting eBay via social media with documentation and explicitly mentioning "false tracking", which seems to work provided you can obtain the necessary documentation.
If you are unable to get help through eBay, you may have recourse through your payment method, though you should probably exhaust all your eBay options first since once you go through your payment method, eBay will no longer help with that transaction.
In general, you can avoid a lot of headaches by choosing to purchase only from established sellers that have recent and past positive feedback as a seller for selling items in the same category that you intend to buy. Avoid buying from new or inexperienced sellers, or sellers that are registered in one location and claim to ship from another.