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Scammer stole my money with fake tracking
Summary: earlyssalesandservicesllc posted a discussion about experiencing a scam where their money was stolen using fake tracking. eburtonlab responded to this post, although the details of their response are not provided in the content of the discussion.
Ordered 2 items from a seller at 2am. The next day they showed delivered at 12pm. Can't find anything I knew it was fake. I call FedEx and they tell me it's not in my name or address but delivered to my zip code. eBay sides with them when I dispute. I tell them to confirm with FedEx and they just tell me it's been confirmed delivered. Appealed and denied. Because the tracking they provided shows delivered. eBay refuses to contact FedEx and confirm that the tracking number was not to my name or address. What can I do? eBay isn't looking into it. Seller has $400 he scammed me out of. I'm about to just give up 😥
eburtonlab
Mentor4 months ago@earlyssalesandservicesllcÂ
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If you have contacted the shipping service directly to determine that the tracking number does not correspond to a delivery to your address you are likely looking at a case of "false tracking".
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If you can, I would suggest obtaining documentation that shows that the package was not addressed to you, then contacting eBay via social media direct message using Instagram and mentioning that you have a case of "false tracking" to be given an opportunity to share your documentation:
https://www.instagram.com/ebay/
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If you cannot get documentation, or if that does not work:
Since false tracking allows a scam seller to win an "item not received" case, the next step would be to file a "not as described" return on eBay and be prepared to return exactly what you received if the seller provides for return shipping, or ask eBay to step in after three business days if the seller does not refund you or provide return shipping.
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You may have recourse through your payment method if you are unable to get satisfaction through eBay, though once you involve a payment method, eBay can no longer help with that transaction. Be sure you mention "false tracking" specifically, otherwise your provider may assume a simple missing or stolen package and defer to eBay's ruling based on the tracking showing delivery.
In the future, stick to experienced sellers with a long and demonstrated history and avoid new or unproven sellers, or sellers that show warning signs of being drop-shippers or potential scammers: drastic changes in selling behavior or offering deals that are "too good to be true", or shipping heavy items that are unlikely to be profitably shipped via retail shipping.