Scammer found.

Question

Took my money, no drop off, no tracking, the seller has no history or feedback.. ebay can get through to me and has called me before but as soon as I told them.. now i just get emails that my phone cant receive calls from them. Ai assistant wont help. Ive spent several thousand dollars here. Not happy at all. A good company would want to know if a scammer was doing this.

eastlaneave · Answer

@mach-1-warehouse

I am sorry this happened.

eBay's Money Back Guarantee should apply: https://www.ebay.com/help/policies/-/ebay-money-back-guarantee-policy?id=4210

You can alert eBay to the issue and request a refund of your full payment this way.

1) Look at your purchase history here: https://www.ebay.com/mye/myebay/purchase

- View Order Details

- Check the Estimated Delivery Date for your purchase, and

- Check the tracking for your purchase

When it is past the estimated delivery date (and there is no tracking, or the tracking doesnâ€™t show that is close to delivery):

2) Open an "Item Not Received Case". You can do that right here by clicking on the photo of your item and following the steps: https://www.ebay.com/help/buying/-/reporting-item-didnt-receive?id=4042

(If it is not yet time for a case to be opened, it will give you the exact date after you click the photo.)

You will be able to select whether you want the Item or a Refund

-- You have 30 days from the estimated delivery date to open a case)

3) You can check the status of your case here:

https://www.ebay.com/help/ip?topicId=4667

The seller must respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund.