Locked
Discussions in this board are limited to the original poster and Community Mentors
SCAMMER
A buyer sent me a message stating eye cream was counterfeit, If I did not give her a FULL refund, she would leave me the worst feedback ever. I was told by rep DIEGO not to respond. So, I didn't. She then sent a message that she opened up a case with her bank. When I still didn't respond, (Rep ABBEY told me not to.) She left negative feedback. I called eBay for the THIRD TIME and spoke with CRYSTAL. She reiterated the same thing "do not respond to the buyer" and request feedback removal. I have already reported the buyer. I submitted a feedback removal request. I called eBay for the 5th time spoke with Albert; I was told to challenge the case she opened with the bank. which I did. Today I get a notice stating they will NOT remove the negative feedback. The scammer knew exactly what she was doing. Threaten me with negative feedback right before Christmas because most sellers would just refund her. What kind of platform is this that a scammer can ruin someone's business without PROOF. Where exactly is the seller protection? I'm paying exorbitant fees for what? Just so you can bring me customers. Who vets these customers? I don't have that option. If I did, I would never sell another item to anyone in NY or New Jersey. I have been selling on here for more than a decade, and I'm extremely disheartenedÂ
