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Scammed on Ebay
I bought an item but never received it. The seller has the item shipped to another address. I sent eBay the documentation from USPS showing the incorrect address where the item was delivered. However, what has denied the claim and the appeal. Leaving me work a $900 book and no item! Now they are saying the decision is final. The scammers appeared to use eBay s policies against them. Any help with this? Oh and by the way the Seller is no longer on eBay. The account was immediately closed after the waiting period was reached. They no doubt got their money and closed the account. No way eBay doesn't know they are hurting people!
1 comment
eburtonlab
Mentor2 years agoCheck your order details to make sure the correct address appears there. That is the address the seller is required to ship to.
Contact the shipping service to determine if the tracking number you received was for a package that was addressed to you.
Good advice for dealing with false tracking:
https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...
What kind of feedback does your seller have?
You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.