Scammed by counterfeit product. Fake sd card

Question

What's my chances of a refund? Should I just stop using ebay all together. They let scammers continue to sell the same item even after called out by several people who got scammed

kensgiftshop · Answer

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.

twinkling.smile · Answer

@depewrich

Ebay protects your purchase for 30 days after the estimated or actual delivery date or within the seller's stated returns window, whichever is longer, through eBay's Money Back Guarantee.

Prepare yourself for a return. Start with opening a return request for an item that doesnâ€™t match the listing, or it arrived faulty or damaged.

This is your guide after receiving a problematic item or an item you just want to return.

https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041

From the problematic item, you have to make pictures and upload them.

The seller has to provide a return label. Or send shipping money, before you return with tracking.

The seller has to provide a clear return address.

Ask eBay to step in, if the seller doesn't cooperate. You can do that 3 business days later.

All based on eBay's Money Back Guarantee.