Scammed by a seller, need help

Question

I bought an item, unhappy with it and then I opened a case. Seller told me I opened the case the wrong way and he would lose his business and I would lose the item and the money. Told me to close it and open in a different way. Once I closed it there wasn't anything I can do.

He then told me to upload the return label and he would refund the money. I used the address on the label and it turns out it's invalid. I can't seem to get anyone at ebay on the phone but I don't know what else to do. Now I'm out the item and the money.

momtoabeautifuldaughter · Answer

@italiankatherine wrote:
I bought an item, unhappy with it and then I opened a case. Seller told me I opened the case the wrong way and he would lose his business and I would lose the item and the money. Told me to close it and open in a different way. Once I closed it there wasn't anything I can do.

He then told me to upload the return label and he would refund the money. I used the address on the label and it turns out it's invalid. I can't seem to get anyone at ebay on the phone but I don't know what else to do. Now I'm out the item and the money.

Open a case with your bank/payment source.