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scamer seller and customer service not reachable
am trying to reach the customer service but can’t reach them and the only option they call me back
but they didn’t call me back however i change my number 3 times but they dont call
how i fix my problem the seller is scamer he reject my canecl however he dont provide amy tracking number and all feedback about him that he delever nothing
i want refund this bad experience
1 comment
comics-scifi-collectibles
Mentor1 year ago@rimonslamaa I am sorry that you have a bad seller. It's always a good idea to check a sellers feedback prior to shopping.
However per eBay policy a buyer can only REQUEST to cancel. A seller can accept or deny the cancelation.
eBay customer service can not cancel the sale for you or force a refund sooner than after the last estimated delivery date.
The tracking, while nice to have as a buyer, is for the sellers protection to prove delivery. You are covered by the eBay Money Back Guarantee.
Sorry your purchase didn't go smoothly. Here's how to get your money back.
Look for the last estimated delivery date in your purchase history. You can file a refund request when it is one day PAST the last estimated delivery date .
You have 30 days from the last estimated delivery date to file a refund request on eBay.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701