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Scam seller no refund, no eBay help. 😩
Summary: 1lesstoy shared an experience of purchasing what was supposed to be a genuine item but turned out to be a counterfeit. Despite returning the item as instructed by the seller, they faced difficulties with eBay's system, preventing them from entering tracking information and accessing human assistance. 1lesstoy expressed frustration over the inability to resolve the issue with the seller or get support from eBay.
I bought an item that the seller advertised as a genuine Wilwood valve. I received a cheap Chinese made copy. I asked for a refund, the seller then deleted the item listing and reappeared under a different name.
He then agreed to refund my money and replied that I needed to return it to China. Next he sent me a UPS shipping label, to return the item to the warehouse in Edison NJ. I packed the item an dropped it off to UPS immediately. I sent the seller a copy if the drop off slip. I just got a notice from eBay to “return my item”. I tried to enter the UPS tracking information 5 times. It would not go through. I kept getting “something went wrong onnour end, please reenter the info”.
So at this point, I returned the item, have the receipt, cannot enter tracking to eBay, cannot speak to anyone at eBay ( only AI or redirected to articles). This is very very frustrating!!!! I did all the steps. No refund and no eBay help from a fraudulent seller!!!!!! Help
comics-scifi-collectibles
MentorSep 18, 2026 at 2:06 PM@1lesstoy Did you file an OFFICIAL return request case within 30 days of the date of delivery?
If it is not too late then go to your purchase history and file a case NOW then enter the tracking number into the case.
The tracking needs to be in the case for eBay to be able to force the seller to issue a refund.
Just a side note sellers can NOT make a buyer pay return shipping for any item that is not as described.
Let me know what exact steps you have taken.