Scam Country

Question

I ordered an item that was filters from the United States only, ordered the item only to find out it’s international shipping and the person is in Germany seems like item is coming from china, not even arriving in time stated. After several days of no shipping I requested cancellation, but the seller decided to provide info on shipping the day after cancellation. This is when I found out this is international shipping and it was a lie in located in United States. What to do?

eburtonlab · Answer

@silverfox-49

If an item does not arrive by the last estimated delivery date, the buyer can file an "item not received" case the next day and ask eBay to step in at the earliest opportunity to get a refund. Otherwise, if an item arrives late due to the location being misrepresented, it can be returned as "not as described" within thirty days of being received.

Probably the best way to deal with sellers that misrepresent item location is to avoid them whenever possible. The "US only" item location filter selects items that are listed as being in the United States; however, as you have seen, not every seller that lists items in the US ships from the US as they should.

Before ordering you should check the estimated delivery dates -- that is a good indication of how far away items actually ship from. Also, going to a seller's profile page or feedback page will tell you where the seller's account was registered. Although some overseas sellers do use US warehouses to ship their items (and some registered US-sellers may employ drop-shippers), if a seller is registered overseas, that raises the likelihood of an item shipping from outside the US, particularly for multiple quantity commodity items. Checking seller feedback closely will often reveal if there are problems with long shipping times, canceled orders or other supply chain warning signs, particularly if buyers that encounter problems with drop-shippers leave feedback indicating that.