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Scam
I want to cancel my order, it’s been three days and the seller has not responded. The item has not shipped but the money has been taken from my account. What do i do?
1 comment
eburtonlab
Mentor1 year ago@edwing-12
Only the seller can cancel, and the seller is not required to cancel just because you ask. Only the seller is in a position to know if the item has shipped or if an order has been submitted to a third-party to ship to you. Not every seller includes tracking information in a timely fashion until it is required.
If the item does not arrive by the last estimated delivery date shown at the time of your purchase, the next day you can file an "item not received" case with eBay. The seller will have three business days to provide tracking that shows delivery or refund you. If the seller does not cooperate, you can ask eBay to step in and refund you for up to twenty-one business days after filing your request.