Ripped off by eBay shipping

Locked

Discussions in this board are limited to the original poster and Community Mentors

I put in the CORRECT shipping information weight. Had to move the weight down actually. When eBay "charged the buyer" they only charged them $8.65. THAT IS WHAT THE SELLER PAID. Per eBay. Shipping ACTUALLY WAS $32.00. I am so so so sick of eBay nickle and diming AND THEN messing up LOSING me money on a sale. Anyone else experience this? If so what did you do??? Thank you

jamiegallo72

1360 View listings

Posted 1 year ago·Last reply 1 year ago

2 comments

dryophelia

Mentor1 year ago

already ready already9 View listings

@jamiegallo72

What were the final dimensions of the package? What shipping service did you use for that listing?

lady_madonna

Mentor1 year ago

*Volunteer Ebay Mentor*1039 View listings

@jamiegallo72

When you listed the item for sale, did you use Calculated Shipping? It would be based on buyer location, exact dimensions and precise weight of the prepackaged item. If you did that, the shipping costs to you should equal what the buyer's shipping charges are. (or close to it)

Here's how to use calculated shipping when listing your items:

In the Shipping section of your listing, select Calculated: Cost varies by buyer location.
Next to Services, select Calculate Shipping.
In Package details in the Shipping Calculator, enter your package type, dimensions, and weight. If you're selling an irregularly shaped item, estimate its dimensions by measuring a box you can fit it in.
In the Your details section, enter your ZIP code and any handling fees.
Select Calculate shipping.
Select the shipping services you want to offer, and drag them into the order you want buyers to see them.
Select Offer shipping services.
Complete your listing.