Hi all- messed up two shipments that had similar addresses and had two returns initiated for wrong item. I refunded the first, she sent back package. The other package was delayed at post office, so I advised customer B that I sent wrong item before he got it. Once I received his correct item, I created another label for the correct item and shipped him the correct item- it was delivered at the same time the wrong item was. He is happy. However, when he submitted a return for wrong item on the s...

Return/Wrong Item but customer doesn't want refund | Ask a Mentor

Return/Wrong Item but customer doesn't want refund | Ask a Mentor | eBay Community