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Returns because buyer doesn’t realize what they’re purchasing costing seller money in shipping
Hello everybody I don’t know what to do. Buyers are purchasing games for me that are listed as Japanese games and then returning them because they don’t work on their American consuls. I offer free shipping and them pricing. The game is lower than anybody else offering a high-quality service and it’s costing me money hand over fist Because buyers are returning these games claiming they are defective when they are not defective they just accidentally bought a Japanese game They see the low price and figure it’s a great deal. If they don’t read the title, this is happened at least four times now in the past month How can I deny these returns and hold the buyers responsible or hold eBay responsible for the shipping? Please help me I’ve been selling since 2013 on eBay and I’m ready to leave the platform because I don’t know what else to do
