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Returns as a buyer
Bought an item off of eBay and it never showed up under purchases or anywhere else. The item is defective and need to ship it back and show that it was paid for and shipped back. How is it that it never posted under purchases or anything?
1 comment
inceptions
Mentor2 years agoHi @redcarpetrunway
It sounds as if you purchased as a guest instead of using your account. Below is a link for help with a guest order:
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest%20purchase&context=9056_SELLER&lucenceai=lucenceai&docId=HELP1151
Scroll down and click the button to find guest order details.