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Returns
I tried to return an item I misordered before shipping had started, I was told it had to arrive first. Now my return end date is may 15th but the product won't arrive till the 19th. I can't get information as to whether this will screw me somehow. I don't know if I should cancel the return and start a new one after it arrives or if it will even matter
1 comment
inceptions
Mentor3 years agoI'm not clear why you would open a return when you don't have anything to return. If you close the return (or it closes due to no activity by the deadline) you will not be able to reopen it.
You could contact eBay to see if they might extend the return date for you...not sure if they will.
At the link below, you can request a call back from eBay by clicking Have us call you on the left side of the page. If you don't see that option, click Chat with our automated assistant. Then type "agent" at the bottom in the chat box. You'll see an option to request a call back there.
https://www.ebay.com/help/contact_us?id=4002&st=10