Returns
Summary: al_19449 wishes to cancel a bid or purchase, feeling misled by a listing title that included '18K,' assuming it indicated genuine gold. They acknowledge the description clarifies the material but argue the title is misleading. stuff4divas advises contacting the seller directly, as they cannot cancel the bid or order.
Hello, I would like to cancel my bid/purchase.
The listing title states “18K,” which reasonably led me to understand that the item was made of genuine 18K gold. I only noticed later, in the description, that the item is actually not genuine gold.
I understand that the description contains this information, but I believe presenting “18K” prominently in the title while qualifying that it is not real gold elsewhere in the listing is misleading and could easily cause a buyer to misunderstand what they are purchasing.
I therefore do not wish to proceed with the purchase and am requesting that my bid/order be cancelled. I am not trying to avoid my responsibility as a buyer; I am disputing the listing because I believe the way the item was presented was misleading.
Please confirm that the bid/order will be cancelled.
lady_madonna
Mentor2 weeks agoOnly the seller can cancel the transaction.
Have you requested a cancellation?
https://www.ebay.com/help/buying/buyers-can-cancel-order/buyers-can-cancel-order?id=4004
The seller can either accept or decline your cancellation request..
If the seller does not accept the cancellation request, you are required to follow through with your purchase
stuff4divas
Mentor2 weeks ago@al_19449 you need to contact the seller, we do not have the ability or authority to do what u ask