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Returns
How do I set up me seller account to state that I DON'T take returns. Thank you in advance for your help.
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How do I set up me seller account to state that I DON'T take returns. Thank you in advance for your help.
glorybells
·8 months agoNo Returns doesn’t really mean anything on eBay, and it definitely doesn’t mean no refunds. If a buyer claims (whether they’re right or not) that an item is not as described, you WILL be refunding them, either voluntarily or involuntarily. Doing it voluntarily means getting your item back.
When a buyer opens a case like that, you have two options: issue a prepaid return shipping label, and refund after getting your item back, or fight it, have the refund pulled from your funds anyway, get a defect against your selling account, and the buyer gets to keep the item.