RETURNS
I have an item to return. I started the return process but realized that I entered the wrong tracking number so I cancelled the return so that I could start over. Now I can't find where to reinitiate the return. I can only find on eBay where the return was cancelled but nowhere to start the return process again. Can someone please help?
1 comment
lady_madonna
Mentor1 year ago@irvwe_59
When you close a Return Request, it cannot be reopened.
You did not need to close the request in order to change the tracking #.