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Returns
Why is it that anytime there is a return request regardless of whether it is by fault of my own or the buyer (ex. Item doesn't fit, ordered wrong size, etc...) my sales basically completely stop!? For example I just recently had somebody request a return on a sports bra and the reason chosen was "item doesn't match listing description" which is not true at all because the item did match the listing description and I even had the manufacturers product code listed on the listing as well however this buyer claims that this bra is made differently and the measurements are different (which would be something the manufacturer changed not me) and selling clothes on here I have realized that can absolutely happen you can have two of the exact same Nike T-shirts but if they were manufactured in different places sometimes there might be subtle differences.. so even though that is no fault of my own and I was not obligated to accept the return I went ahead and did so because in the end I would rather have a happy customer and positive feedback. However since then I have literally got a zero sales and it's been 4 days! So my question is why does something like this affect our sales so drastically and is there anything we can do to avoid that?
