LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconReturns Buyer said camera is not working. I tested and it works fine.cycledad69194View listingsPosted 3 years ago·Last reply 3 years ago 1 commentComment Newestmr_lincolnMentor3 years ago5086View listingsHi @cycledad69 Accept the return and get the camera back. What matters is what the Buyer states, if you deny the return eBay will most likely close the claim in the Buyer's favor. This is part of retail sales. Here is a link to Seller Protections - depending on what happens some may apply: https://www.ebay.com/help/policies/selling-policies/seller-protections?id=4345&st=3&pos=1&query=Seller%20protections&intent=seller%20protection&lucenceai=lucenceai&docId=HELP1267
mr_lincoln
Mentor3 years agoHi @cycledad69
Accept the return and get the camera back. What matters is what the Buyer states, if you deny the return eBay will most likely close the claim in the Buyer's favor. This is part of retail sales.
Here is a link to Seller Protections - depending on what happens some may apply: https://www.ebay.com/help/policies/selling-policies/seller-protections?id=4345&st=3&pos=1&query=Seller%20protections&intent=seller%20protection&lucenceai=lucenceai&docId=HELP1267