Have you notified the seller? Go to your Purchase history, locate the order, and click CONTACT SELLER. Why do you want to return the item? If damaged, include photos of the damaged item, the shipping label, the outer box, the inner packaging, and then set that all aside in case the carrier wants to inspect it. Now go back to the Purchase history and click RETURN THIS ITEM because it is damaged. The seller needs to refund your full payment. Now the seller needs to file an insurance claim with the carrier, uploading the photos.
disneyshopper
Mentor1 year agoHave you notified the seller? Go to your Purchase history, locate the order, and click CONTACT SELLER. Why do you want to return the item? If damaged, include photos of the damaged item, the shipping label, the outer box, the inner packaging, and then set that all aside in case the carrier wants to inspect it. Now go back to the Purchase history and click RETURN THIS ITEM because it is damaged. The seller needs to refund your full payment. Now the seller needs to file an insurance claim with the carrier, uploading the photos.