Returns

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I need/want to cancel a return

honukt711_9

Posted 2 years ago·Last reply 2 years ago

2 comments

comics-scifi-collectibles

Mentor2 years ago

@honukt711_9

Close a return request

If you've changed your mind and no longer want to return your item, it's easy to cancel your request. Here's how:

Go to your Purchases and find the item.
From the More actions dropdown menu, select See request details and then Close your request.
Select your reason for closing the return from the dropdown, and add details if you want to.
Select Confirm.

If you had already asked eBay to step in, you'll see 'case' rather than 'request'. You can still close it if things are resolved.

stuff4divas

Mentor2 years ago

@honukt711_9 go to the return case and click on cancel return