Returns

Question

I have returned a purchased item back to seller at my own expense via USPS, tracking and insurance added. I see no place to mark as sent with tracking. It always take me back to print label for return. Where can I go to mark item as sent ?

Unknown · Answer

@ceburn3

"Adding tracking details to your return helps protect against delays or issues in the refund process. If you use an eBay returns label, tracking details are automatically uploaded. Here's how to add the tracking information to your return if you're using your own return shipping label:"

Go to the return request in Purchase History.
Select the shipping carrier from the dropdown list. If you select Other, enter the carrier name.
Enter the tracking number.
Select Mark as sent.

> Return shipping for buyers