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Return/refund request not working.
Okay, so I bought an online item, but never got it. Obviously it hasn’t shipped to me because it’s an online item. I requested a refund from the seller, let 6-7 days pass, and now trying to get my money back. I texted the seller to accept it if they haven’t already, no message back, maybe because they usually answer way later than when I text them. Anyways, I’m on the help and contact page on this eBay site, and I’m being told to try to track it down to put in the information for the return/refund. Turns out, there’s no details or information when I try to track it down because it’s a freaking online item. I try to redo the return request, mind you I had already canceled it because I couldn’t look at the tracking info for it if I still had the request up, but it says my request is still up. It’s been maybe 30 minutes the least and I’m still getting told that my request is still up, but when I try to check the details of it, it says the request has been closed. Yes, I’ve already tried on the app and website, I don’t know what else to do. I spent way to much money on something that I never even got to just give up on it. What do I do?
