Locked
Discussions in this board are limited to the original poster and Community Mentors
Returning something cannot find how to contact seller
So I purchased as a guest under email that I've used as an account before and then I reset up the account and bought something else now I need to return the thing I purchased as a guest but now they don't even show the item I bought even though I have the email it says there's some problem when I click on it and I can't talk to nobody. I go to the seller's page and there's no way to contact them this whole thing is stupid it's like we're not supposed to talk to people. I am really frustrated that I can't find someone to talk to
2 comments
sallythehorse
·2 years ago@boon1971
Click on the link below and request the order details:
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=Get%20help%20guest&lucenceai=lucenceai&docId=HELP1151
jacbarcollectibles
Mentor2 years agoGuest purchases are totally separate from any purchases on your eBay account. You would need to use the special log in information shown on the guest purchase email in order to file any claims.