Returning Item got closed, the seller sent me another return label.
Hello there,
I bought 4 hard drives (Exos 10 TB) Enterprise level. Unfortunately, one of the disks failed which cause a delay on my project. I contacted the seller regarding this issue, he apologized and sent me a return label from his side using UPS (which is different than Ebay label), I have the label and tracked it on UPS website; it shows it was delivered to him.
As I got busy, didn't follow up with this issue until now. I sent him couple of messages regarding this, and till this moment didn't receive any response from him. I tried to contact Ebay to file a claim, but my return was closed as I didn't return it on the time frame provided to me, and as I said, got busy to keep following up with this issue until now.
I can provide you with all the communication between me and the seller and can provide you with all required information regarding this issue.
Thanks for your kind support,
Best Regards,
Ahmad