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Returning an item that is not as described
I have received an item that is not as described. The seller doesn't accept returns. I therefore can't start a return (even under 'not as described') it won't let me. I have contacted the seller but they have now stopped communicating. I can't then escalate to Ebay since I can't create a return to dispute in the first place! Can someone explain how someone in my position is suppose to escalate to eBay?
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