Locked
Discussions in this board are limited to the original poster and Community Mentors
Returning an item purchased more than 90 days ago with a warranty
On June 6 , 2025 I purchase a 40,000gallon Salt ChlorinatorW3T-Cell 15WA3288978UR Order number 25-13151-86565. Item #3061558689. It was advertised with a year warranty. The Chlorinator no longer works. Panel lights up but does not Chlorinator. The generating lights goes off after a few minutes. My pool man said it is defective. Please send a replacement or a refund of $229.47 plus tax of $21.23.
When attempting to contact the seller, waltyotur, keep getting message try again later for weeks now.
Don Landry
dlandry1@ aol.com
1 comment
golfingaddict
Mentor8 months agoDid the seller give you a written warranty or add to the listing how to pursue a warranty claim?
. They have to comply with what the Federal Trade Commission says.
Magnuson Moss Warranty-Federal Trade Commission Improvements Act | Federal Trade Commission
You also may want to contact your state attorney general as well as the state the seller is located.
In the future, know your rights about warranties and get something in writing. The seller is required to give you information about the warranty in the listing or provide a way to get a copy of the warranty. Ask these questions before purchasing the item.
Warranty policy | eBay