Returning an item from outside North America

Question

Hello. I'm from outside North America and my courier service that can ship from me to the seller directly. The seller has provided their shipping address. However, the only options available under returns is USPS schedule pickup and USPS drop off, both of which aren't viable options on my end. Which return option should I use if my only option is to ship the item directly to the seller?

comics-scifi-collectibles · Answer

@mkay-12 Using your own third party company to reship the item VOIDS your eBay Money Back Guarantee.

Here's the eBay Policy>

The item was sent to another address after original delivery

Covered:

The item was forwarded as part of an eBay program such as:
- Global Shipping Program
- eBay International Shipping
- eBay Authenticity Guarantee

Not covered:

The buyer used third-party freight forwarding or mail redirection

If you pay to send the item back to the seller yourself eBay can NOT force the seller to refund you. This means you will be out the $ for the return shipping AND the orignal sale amount.

When shopping on eBay always choose sellers that ship directly to your country OR sellers that use the eBay International Shipping Program. IF the item is delivered using one of these methods then you are protected by the eBay Money Back Guarantee.