returning a purchase

Question

Hello!

I am returning a purchse. My seller refunded me before I printed a shipping label. eBay is considering the return complete and closed. Can I still get a shipping label from eBay? Or, am I now on my own to purchase the postage? Thanks in advance for any help!

inceptions · Answer

Hi @21for21

If the seller wants the item back and you are willing to send it, the seller needs to send you a prepaid label. He can't do that through eBay as he already refunded, but he can purchase a label through Pirate Ship and email it to you.

momtoabeautifuldaughter · Answer

Since they already refunded you then you are not obligated to return the item. It's yours to keep