Returned with QR code

Question

I didnâ€™t use the QR code provided with my return request. I paid out of pocket and then realized. Is my return process still going to go through?

comics-scifi-collectibles · Answer

@ballenonabudjet I hope you have the tracking number. The tracking MUST be in the return request or there is no proof of delivery in the system.

Contact eBay customer service and see if they can change the tracking on the return request for you.

Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back or live chat

( If you receive the automated chat assistant type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the right department)

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

3. Or you can also contact customer service by sending a PRIVATE message on social media.

https://twitter.com/askebay
https://www.facebook.com/eBay/