I purchased a DVD set that was cracked and it wasn't able to stay closed. Instead of immediately filing a claim using the eBay options I contacted the seller. They sent me a return label through USPS and I sent it back to them. When I contacted them to ask about my refund they told me they never received it. I struggled for days to finally get in touch with eBay and even I finally got them to call me the rep advised me to open a return and follow the process (even though I had already retur...

Returned Damaged item directly to seller, now they won't refund money. | Ask a Mentor

Returned Damaged item directly to seller, now they won't refund money. | Ask a Mentor | eBay Community