Locked
Discussions in this board are limited to the original poster and Community Mentors
Return with Exchange
I accidentally shipped a buyer the wrong product, and he is sending back what he received. In exchange I'm sending him the correct item. The only option I see is to refund, but the buyer does not want to do this. He has been really cool and simply wants the right item. How do I handle this? He has issued a return, but the only option I have is to refund, which I don't need to do.
0 comments
