Return stuck in transit
A seller requested a return due to item not fitting. They sent the item back purchasing their own label. I haven’t received the return. It’s been stuck in transit for over a week now. How do I handle this?
2 comments
A seller requested a return due to item not fitting. They sent the item back purchasing their own label. I haven’t received the return. It’s been stuck in transit for over a week now. How do I handle this?
lady_madonna
Mentor3 years ago@giovbarme-0
If you are the seller, you do nothing except wait for the returned item to arrive.
Do not issue the refund until you have the returned item in your possession.
giovbarme-0
OP3 years agoThank you for your response.