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Return started
Sold swim caps to a guy. Tracking says it was delivered. Guy messaged me said items weren’t in package. Package was “poorly” packaged. Now has started a return but he doesn’t have the caps to return to me. Now what? Help
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disneyshopper
Mentor5 months agoThe buyer can return the packaging that he received. Did you ask for photos of the packaging? Is there is sticker from the carrier stating that the package was received without contents? You can refund the buyer and not require return of the packaging. Tell the buyer to set all of that aside. You then file an insurance claim with the carrier if you paid for insurance.