return shipping labels

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I am willing to pay for the return shipping label and issue a complete refund to the buyer I believe I have started the process but cant find confirmation anywhere. Where would I find this Information?

reliable-jp

17 View listings

Posted 1 year ago·Last reply 1 year ago

1 comment

house*of*paws

Mentor1 year ago

779 View listings

Hi @reliable-jp

After the buyer files a 'return request' from their Purchase History ... you will see the option to 'Accept the return' AND provide a prepaid shipping label to the buyer. You would refund the buyer in full within 3 days after receiving the item back.