What can I do if I purchase a shipping label and then allow the customer to pick up their package so they can avoid paying for shipping and get their items quicker? How can I get the money I paid for the eBay shipping label that is not needed?

Hi @randyweller -First, eBay expects you to ship something to the Buyer. Once a payment is made by the Buyer you cannot change it to Local pick up. Here are some options for you. -Ask the Buyer to message you asking to cancel the original transaction so you can Relist it with Local pick up. Then let them repurchase the item and you can share contact information to arrange the pick up. -Leave the current transaction in place but let the Buyer know you h...

Return shipping label not used. | Ask a Mentor

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Return shipping label not used. | Ask a Mentor | eBay Community