Return shipping label for buyer

Question

How do I print a return shipping label to send to a buyer

comics-scifi-collectibles · Answer

@sledet The buyer files a return request. You approve the return. The buyer prints the label from the request.

The buyer can start the return request from their purchase history if they have not already done so.

Here's how to approve a return request>

How to accept a return

To accept a return:

Go to your Returns dashboard.
Select View return details beside the item.
Select Accept the return and then Continue.
If you're responsible for return shipping, choose how you'll arrange for the item to be returned.
If the buyer is responsible, choose your return address from the dropdown menu.
Enter a return merchandise authorization number, if you use them.
Select Confirm.

We'll then ask the buyer to ship the item back to you:

You can provide your own prepaid label in the request if you choose that option I recommend buying one on Pirateship.com. This is a good idea if you would like the item to be insured against loss or damage in the return shipping. OR if the item is over $750 then you need to use signature on delivery.

Provide your own pre-paid label

If youâ€™d rather the buyer use your preferred shipping carrier for return shipping, or if an eBay label isnâ€™t available, you can provide your own return label.

When using your own carrier, make sure to upload the label and tracking details to the buyerâ€™s return request. For items that have a total cost of $750 or more, signature confirmation is required.

Hereâ€™s how to send your own label from the View return details section:

Select Upload a shipping label and then the upload image icon.
Choose the label you want to send to your buyer.
Select your carrier and enter the tracking number.