Return Shipping Label
Ebay says I can choose my carrier. Only USPS shows up as an option which I will not use for the item I want to return.
3 comments
Ebay says I can choose my carrier. Only USPS shows up as an option which I will not use for the item I want to return.
comics-scifi-collectibles
Mentor2 years ago@987croc You can buy your own return label elsewhere if you wish. You would select OTHER and enter the postal service name and tracking number. This is if YOU are responsible for return shipping. If the seller is supposed to pay then they have to provide the return label either by issuing the eBay return label or one they purchase from a third party.
IF you are buying your own label as a BUYER>
Adding tracking to your return
Adding tracking details to your return helps protect against delays or issues in the refund process. If you use an eBay returns label, tracking details are automatically uploaded.
Here's how to add the tracking information to your return if you're using your own return shipping label:
987croc
OP2 years agoThanks for the reply but I don't have OTHER as an option.
 
comics-scifi-collectibles
Mentor2 years ago@987croc That's frustrating! Have you tried using a computer to look at your return shipping options. Sometimes the app doesn't display everything.
Here's how to contact eBay customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
It is EXTREMELY important that you enter the correct shipping carrier and tracking number or you won't have proof of delivery to the seller.