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Return shipping
I sent someone the wrong item. How do I print a return address label for them to use to get it back to me?
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I sent someone the wrong item. How do I print a return address label for them to use to get it back to me?
eastlaneave
Mentor5 months ago@oaktreecards
If the buyer hasn't opened a return request:
1) Create a label from a 3rd party site such as Pirate Ship
2) Save the label. By default the label is a PDF file
3) Open the pdf label and Save As a JPG file
- You could also screenshot or "clip" the label to make a JPG
4) Send the JPG to the buyer by eBay Messages. (PDFs don't send through messages.
I suggest you mail the correct item now, too.
oaktreecards
OP5 months agoWould it be easier if the buyer opens a return request? Seems like I should be able to easily do this through eBay??
eastlaneave
Mentor5 months ago@oaktreecards
The buyer can open a return request and then will get a return shipping label.
Once the buyer's item comes back to you, you will have to refund.
Set up the correct item as a new sale. And have the buyer purchase again.
There are a lot of out of your control issues when a buyer opens a return, for one thing if can count against your metrics.
Pirate ship is easy peasy and you will need it for a variety of things during your eBay career.
You could print this label and mail it in an envelope (or with the correct item) to them if you don't want to send it by messages.
It's your choice what to do.