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Return shipping
                 

I sent the package out as the buyer and I thought I was to input the tracking number for the seller to see return, but I can not find where to put it? Please help me thank you.

tdurranc0
tdurranc0
1View listings
Posted 2 years ago·Last reply 2 years ago
                                       
         
1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
tree*fern

tree*fern

·2 years ago
70View listings

Hi @tdurranc0  If you requested return and refund through eBay's Money Back Guarantee process, you don't need to input the tracking number for the prepaid return label they sent you.  The system will automatically update your case with the tracking. When it's delivered, the seller will have 3 days to refund you.

 

About returns and refunds:

https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returns-items-not-received-refunds-buyers?id=4008

                                       
                                                                                 
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