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Return request refused
I purchased a product that is faulty and not as described. The day I received it I contacted the seller to notify him that it was not in working condition (an electronic optic). The seller said it was functional when he had it so is refusing the return.
instead of waiting multiple days to get eBay to involved to help resolve, is there a way I can reach out to eBay to start the dispute proses sooner?
1 comment
rfmtm
Mentor2 years agoAfter you opened the Return Request for Item Not as Described, which overrides no-returns, you must wait till the forth day before seeing the option to ask ebay to step in to allow the seller to either issue a return label or refund without requiring a return.