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Return Request Question
I recently sold a container of beard oil to a gentleman. He has requested a return which was granted automatically. How do I handle a return of a partially used item that the customer stated, "I just don't like it".?
Thanks
Pokithelab
1 comment
wooden_flower
Mentor2 years ago@pokithelab
When you accept returns, you accept all returns - that is why the return was automatically granted.
Since you are top rated, you will have the option of deducting up to 50% of the item price from the refund.