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Return request from seller
Counterfeit item and seller wants MD to cancel return for a partrial refund and I keep item that is counterfeit speaker should I cancel or can I wait and get full refund I don't mind canceling for partial but worry that I won't get refund at all
2 comments
disneyshopper
Mentor2 years agoDo not cancel the case. If you do, you will not be refunded. I suggest returning the item for a full refund, or the seller can issue a full refund and not require return of the item if he doesn't want to pay return shipping.
inceptions
Mentor2 years agoI would not accept a counterfeit item.
If you received an item that is not as described (in your case, counterfeit), you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.