I recently had a buyer send me a photo of an item she received and it was broken. She bought the item for $25, she did not request a return and I refunded her $10. The item could easily be repaired and kept. She then requested a full refund, so I asked her to send back the item and she asked for my address through the message. I asked her to then request for a return since it was not in the condition expected I would gladly take back the return and refund the entire amount, I was even going to c...

Return Request Before Full Refund | Ask a Mentor

Return Request Before Full Refund | Ask a Mentor | eBay Community